Napster Web

Getting Started

• How do I contact support?
• How do I create my account & start the free 60‑minute trial?
• What is Napster Companion?

Overview & Compatibility

• How to Change Your Companion’s Language?
• What AI models does companion support?
• Best video & audio tips
• How many languages does Companion speak and understand?
• What are Artifacts / instant take‑away files?
• What are the icons on the right side of the Companions?

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Troubleshooting & Support

• What can I do if my Companion does not help me?
• Why do I have no sound, no picture, or a choppy session?

Plans & Billing

• How do I cancel & what is the refund policy?
• How do I update my card details & get receipts?
• What happens if I am running low on minutes?
• Can I subscribe from anywhere in the world?

Privacy & Security

• Where can I read the full Terms & Privacy Policy?
• How do you keep my data safe?