Henrik Ibsen
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About Napster Station
Napster Station is an enterprise-grade, indoor AI kiosk designed to deliver reliable, secure, and immersive conversational experiences in physical spaces. Built for long-term deployment, it combine...
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Can Napster fine-tune the model used?
No, Napster's platform does not rely or require fine-tuning or training to deliver its functionality.
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Does the Napster platform offer support for empathic behavior?
Yes, the platform offers a direct behavioral prompt making it possible to tailor the Agent's behavior.
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Can I trust the Napster platform security?
Napster is independently audited for SOC-2 Type 2 compliance, the platform has been audited by Microsoft and received a certified software Designation for Manufacturing and Retail AI, in addition t...
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Are Digital Twins created within the platform protected from public access?
Yes, Digital Twins are exclusively available to users of the account where the Digital Twin was created. There is no method of discovering digital twins created by different accounts.
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Is all data used by the platform encrypted in flight and at rest?
Yes. Napster employs industry-standard encryption and security best practices to protect all data both in transit and at rest.
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Is data collected as part of using Napster Spaces shared with 3rd parties or used to train models?
No, customers retain ownership and control over all data input and generated through using the product and Napster’s technology does not rely upon training or fine-tuning of the models
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Can I choose the country or region where my data is stored and processed?
In certain cases, yes. Please contact partners@napster.com to discuss available data residency options.
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Where is my data stored and processed?
All data associated with Napster Spaces is stored and processed in a multi-tenant environment hosted on Microsoft Azure
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Is Napster audited for ISO 27001 or SOC-2?
Yes. Napster undergoes independent annual audits and maintains SOC-2 Type 2 compliance